Halo: Reach
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Details
Because every rug is made to order, production begins after your purchase is placed. Our handmade creation process typically takes 7–10 business days, depending on current order volume.
Once completed, rugs are shipped in weekly batches, and tracking information is emailed as soon as your order is dispatched. Most customers receive their rug within 2–3 weeks from the date of purchase.
If your order has been in transit longer than 3 weeks, please contact us and we'll be happy to help.
Shipping & Returns
We work hard to process and ship every order as quickly as possible while maintaining the quality standards our customers expect. Because our rugs are made to order, production and shipping times may vary depending on demand.
If you're not completely satisfied with your purchase, please contact our support team. We review all return requests on a case-by-case basis and will do our best to find a fair solution. Our goal is to ensure every customer has a positive experience with MF Rugs.
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